"Bright Solutions took a proactive role, helping us to share our strategy before we engaged vendors allowing us to achieve our strategic objectives."

Presbyterian Senior Living (PSL) in Dillsburg, PA has been serving older adults with dignity and respect for over 95 years; operating over 40 senior living communities throughout Pennsylvania, Maryland, Ohio, and Delaware.

PSL began working with Bright Solutions in 2020 to vet a Resident Engagement Platform aimed at enhancing communications. By engaging residents and team members in the process, we were able to select and implement a solution within six months. In 2021, Bright Solutions led our deployment of robotic servers in our dining rooms. Both initiatives proved highly successful. The Resident Engagement Platform was embraced with enthusiasm by both residents and staff and the robotic servers provided a return on investment in just six months.

Bright Solutions introduced a highly effective collaborative approach to our technology strategy. They exhibited deep expertise in senior living technology and understanding of industry trends. They clearly keep their finger on the pulse of what's working and what's not in the industry and helped us to predict the impact of vendor decisions on our projects.

The adoption strategy for integrating new technology at our communities went beyond simply installing technology and providing basic training. Bright Solutions took a proactive role, helping us to shape our strategy before we engaged vendors allowing us to achieve our strategic objectives.

The collaboration with our team and the clear adoption strategy laid out by Bright Solutions removed guesswork and ensured our communities were able to confidently use the new technology implemented. Bright Solutions’ strategic approach enabled our teams to feel involved, empowered, and energized.

Another successful aspect of working with Bright Solutions was their ability to create buy-in from all stakeholders, including staff, resident liaisons, and leadership. This fostered a positive atmosphere that boosted morale and maintained a fast project pace.

The trust we continue to place in Bright Solutions was earned through their performance. Their unique combination of in-depth industry knowledge, strategic approach, and dedication to improving the lives of our residents through technology makes them an invaluable partner. In closing, my team highly recommends Bright Solutions to senior living providers seeking a technology consulting firm.

Respectfully,

Dan Davis 

President & CEO

Presbyterian Senior Living