"One of the most impressive traits of Bright Solutions is the focus on continual improvement of the system, level of adoption and community engagement..."
I am pleased to share my experience working with Katie Griffith and Bright Solutions. Charles E. Smith Life Communities had the good fortune to learn of Katie and her skills while we were researching a new resident engagement platform. Katie was instrumental in creating a logical approach to identifying options and conducting a systematic evaluation. Those skills carried through to the set-up and implementation of the system. Our campus is complex with multiple residences and service levels and her team understood our nuances.
One of the most impressive traits of Bright Solutions is the focus on continual improvement of the system, level of adoption and community engagement. Katie keeps the focus on increasing the level of adoption by residents, families and team members. This focus has the positive result of improving our return on the investment in the tech solution.
Katie and her team have expanded our horizons in what is possible with the technology we have purchased.
Beth DeLucenay
VP, Strategic Planning & Govt. Relations
Charles E. Smith Life Communities
Rockville, MD